Jane’s Vintage is respecting the privacy of all visitors to the website and has measurements in place to protect their personal data. We are using your personal data to complete orders made through our website, or a partner website we work with.
We are not selling your personal data to third-party services and we will only pass on your personal data to third parties if they are helping us to complete your order (example: payment gateways).
Sensitive data such as payment data and passwords is either encrypted or saved in a secure off-site location.
What data are we collecting?
a) Billing / Shipping Information
If you purchase products or on the site, we need to collect your billing/shipping information in order to ship products to you and to be able to generate invoices on our end (as required by law).
b) Contact forms
Certain areas of the site use contact forms in order to generate an email message directed to us (and only us).
Contact forms capture personal data such as your name and email address, necessary to generate such email and allow for a smooth communication. Thankfully, that’s all we need and no unnecessary additional data is required from you.
Of course, and clearly, we do not use the information for marketing purposes. Moreover, this information is not stored on any server.
When you log in to your account on this website, we will set up several cookies to save your login information and keep you logged in for the duration of your session. If you log out of your account or close your browser, the login cookies will be removed.
When you use our site, our tracking service provider, Google Analytics, collects information using various technologies, including cookies and pixel tags (which are also called clear GIFs, web beacons, or pixels).
Google Analytics data is anonymous and we never know who you are, or where you are located exactly.
We do not store any payment-card details on our servers.
Who we share your data with
We do not sell our users’ private personal information. And we don’t give it away, either.
We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:
Third Party Payment Vendors
We securely share your information with a 3rd party payment provider (Mollie) to handle payments.
We may disclose information about you in response to a court order, or other governmental request.
How long we retain your data
If you’ve successfully ordered a product with us, your personal data is kept in our system for a maximum of 2 years – for accounting purposes. If you have a failed payment, or pending order, this data is automatically deleted after 3 months.
Finally, we keep anonymous Google Analytics and other tracking data indefinitely, to allow for a smooth running of our business and compare analytics trends over the years.
What rights you have over your data
Request an export of data we hold.
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us, with exception of credit card details as this is not stored on this site.
Request to be forgotten
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Changing your data
If you have a, account on this website, you can change your data at any time by logging in and going to your account page.
How to make a request
You can contact us at any time via the contact form provided on this website. We respect your privacy and will comply to your request in a timely manner.
What are we using, specifically?
We are using your personal data for the following:
- When you make an order through our website, we will need your name, email address, shipping address, invoice address and payment data to complete your order and send you a followup email afterward. This is also needed for shipping & accounting purposes.
- Your payment data is stored & processed on a secure off-site server by a third party.
- We store any feedback (product or website related) given through our website.
- We store your name and email address and an encrypted password for your user account on our website.
- We may use your data to check fraudulent behavior or pass it through to third-parties that may perform a check for us.