1. General terms
The following terms and conditions of sale determine the use of the Jane’s Vintage website (janesvintage.be) with TAX number BE 0831.595.252 and registered at address Patrijzenstraat 5, 9860 Oosterzele by Marie-Jeanne Cardon (called hereafter ‘the seller’ or referred to as ‘we’). The terms and conditions of sale are also applicable whenever a reservation or an order Jane’s Vintage webshop (janesvintage.be) is placed.
The Jane’s Vintage website was created by order of and managed by the seller. Users are allowed to view the information on the site free of charge and print this information for personal use, but not for commercial purposes.
Minors or incapacitated adults should be represented by their parents or legal guardians, who are equally bound by the present terms and conditions of sale and who should either fill in the order form themselves or give the incapacitated person explicit permission to do so, otherwise, the order will not be accepted. In this case, the conditions of the following art. 11 regarding personal data processing remain fully valid.
By placing an order from the website, you explicitly accept these general terms and conditions of sale which are published on this website. Acceptance of the general terms and conditions is mandatory in order to place an order. Through ordering, you declare to know and accept the seller’s general terms and conditions. The general terms and conditions are always available and can be found on the website.
All orders are bound by the applicable general terms and conditions, published at that moment on the website, to the exclusion of all possible prior or later conditions.
In case one of these conditions should not be legally valid for any reason whatsoever, all other conditions still remain fully in force.
Anything that is not explicitly mentioned in these terms and conditions of sale is bound by the regulations of Belgian law.
The carrier language of the agreement is English. You can always contact us at info@janesvintage if something is not entirely clear.
2. Offers and ordering
The seller commits to process the orders placed on the website as long as there is stock available and to do so within the restrictions formulated in these conditions. The online order will be processed only if the customer has clearly identified himself according to art. 9.
Orders will be processed within 30 days of being placed.
The seller reserves the right to refuse orders in case it has strong suspicions of any rights abuse or someone acting in bad faith, if there are strong suspicions of commercial purposes unacceptable to the seller or if the stock of a particular item is exhausted. Furthermore, the seller can refuse orders when there are technical difficulties (on the website or any partner the website uses) or data is incomplete or insufficient to perform the order. Orders with canceled, incomplete, erroneous, or pending payments do not have to be fulfilled yet.
An order is considered final upon acceptance of the prices and of the description of the offer and when the order is successfully paid. If the offer is not entirely clear or if something is not clear after placing the order, the customer can always contact the seller for further information by e-mail at email@example.com. Any questions will be answered as soon as possible.
The prices are shown on the website at the time of your order. All prices mentioned include 21% VAT.
The seller reserves the right to change prices on the website at any time.
The charges for domestic shipments and shipments abroad are provided during the order process before finalizing the order. This means it is still possible to undo the order at that stage. Payment should be prior to shipment and is made using one of the following payment facilities: Bancontact/Mister Cash, Bank transfer, Giropay, PayPal, iDeal, Maestro, MasterCard, MultiSafePay, Sofort Banking of Visa.
If payment is made by bank transfer, the order is only executed upon receipt of the transferred amount. However, in the meantime the ordered item remains reserved for a period of 7 days, being the term within which the bank transfer must be executed and credited to the seller’s account, otherwise, the order is canceled.
4. Order confirmation
Upon acceptance of your payment by the system, the seller confirms the order by e-mail.
Delivery of the ordered item(s) is made at the shipping address indicated by the client, during checkout.
Delivery is only possible for orders where the total weight of all ordered products is below 30kg. Orders above 30kg are to be collected in our showroom, upon agreeing a meeting time. Whether or not an order can be delivered to the customer is clearly indicated on the website.
We do not guarantee that orders will be shipped the same day or the day after an order has been paid. We reserve the right to ship orders up to 10 days past the payment of the order, excluding public holidays or weekends. Of course, we will do our best to ship orders within 2 days after payment has been received (excluding weekends and public holidays).
Deliveries are not possible during weekends or public holidays.
We offer to ship to addresses in Belgium, France, Netherlands, Germany, and Luxembourg. We reserve the right to cancel orders requesting shipment to another country.
Possible import/customs fees when shipping to countries outside Europe are the responsibility of the customer/receiver.
The delivery term starts once the order and payment have been received, all ordered goods are available and the package is handed over to bPost, GLS or TNT. Transport charges are calculated according to the country of destination.
We can not be held responsible if the carrier cannot deliver within the specified time of transport due to force majeure (extreme weather, extremely busy periods, accident, strike, …).
We pack our goods the best way possible. We are not responsible for breakage during transport. No compensation can be claimed for broken goods.
6. Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day 1 on which you, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us (firstname.lastname@example.org) of your decision to withdraw from this contract by an unequivocal statement. You may use a model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
The right of withdrawal does not apply to:
- the supply of goods made to the consumer´s specifications or clearly personalized;
- the supply of goods which are liable to deteriorate or expire rapidly;
- the supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
Any problems or deficiencies regarding the delivery of an article, damages or quality problems should be notified in writing by means of registered post within seven days to the address as specified above in these Terms, or by e-mail at email@example.com.
The seller offers the legally provided warranties.
The seller is not responsible in case of acts of God, incidents, incorrect use or improper treatment of an item by the customer.
The seller guarantees that the goods are very carefully packaged and leave their premises in good condition.
8. Signature and proof
Customer accepts electronic proof.
The customer himself bears the exclusive responsibility for the correctness of all details he or she provides.
The customer should follow the registration procedure in case of a first online order or reservation. Afterwards, the customer only needs to log on once again to place a new order or reservation.
The final order confirmation by the customer counts as acceptance of the order at the set price. The customer’s validation is considered as a signature and explicit acceptation of all transactions through the website.
9. Liability for website use
The seller’s website aims to provide the customer with general information regarding the seller’s products and activities. The seller’s obligation is to use his best efforts with regard to access, ordering process, delivery and other services.
The seller has the right to suspend or to stop the website at any time for maintenance reasons, for updating or for any other reason, even without giving advance notice.
The seller cannot be held liable for any delay or damage caused by the use of the internet, a system breakdown, the intrusion of outsiders or a virus, nor for possible information posted on the internet or treated by third parties, or for any other fact that can be considered force majeure.
10. Intellectual property
All images of products are the property of the seller and protected by copyright. Users who have their own website and wish to post an automatic link between their own website and the seller’s home page, even for personal use only, should ask seller’s explicit permission to do so.
11. Competence and applicable law
This agreement is subject to the provisions of Belgian law. In the event of any dispute, only the courts of the district Gent have exclusive jurisdiction.